A couple of days ago I had to mail a letter. These days that is so infrequent an experience that I’ve taken to just buying single stamps after running out of stamps at home and sliding my letter into the box in the wall of the local post office. I walk into the Post Office at 1:30 PM. I am stunned to see that the business counter has the window closed. Confused, I look to the plaque that has the operating hours on it. Monday through Thursday the Post Office is open from 9 AM to 3:30 PM.
In bigger and more prominent letters beneath that it said, “Lunch Hours: 12:30 to 2:00.”
As I felt the anger building, I turned to leave holding my single letter in hand. Before I could even take a step the business counter employee walks in the door. I felt some relief as I said in as pleasant a manner I could conjure, “Great! Hi! I’ve got a single letter here, can I buy a stamp so I can send this?”
The employee replied in an incredulous manner, “No, I can’t during the lunch break.”
I tried to state as calmly as I could, “I only need one stamp, it’ll take you 20 seconds of your time including the time it would take to roll up the protective window over the desk.”
The employee scoffed at me. He SCOFFED at me, and walked away without saying another word. Unintentionally several days after writing the Bureaucracy of the Job, I became a victim of the Bureaucracy of the Job.
So here is my proposal. We fire every single employee of the Post Office. And then we ask for Bids from UPS, Fedex, and hell, even DHL for taking over Mail Delivery in the United States or even on a by region basis. We tell the Post Office that they must deliver Monday, Wednesday and Friday at minimum, and any extra days should they so choose. Their bids would include whichever post offices they choose to buy, and wouldn’t include those that they don’t want. The employees to be hired under the new Postal Service would have no legal, or moral connection to the employees fired working for the old Post Office. The new Postal Service would not be responsible for the voided pensions of the old Post Office.
And if you’re feeling really, really generous, you can choose to fire all the Post Office employees AFTER the new Postal Service takes over.